Wd my cloud red light blinking

•

By:

•

The red light keeps blinking

blacklsj1

Hi there,
Today I found WD My Cloud’s power light turns into red and keeps blinking. I checked the router and I found that I am unable to access the dashboard anymore. Can you guys face such issue before? If yes ,what’s the solution?

cat0w2

@blacklsj

First you need to determine which generation of My Cloud you have, a 1st generation (04.xx.xx) or 2nd (02.xx.xx) and look in the correct User Manual at LEDs. Use link below.

https://support.wdc.com/product.aspx?ID=904&lang=en

If you can’t solve the problem after looking at the User Manual then let us know.

blacklsj3

Hi CatoW, thank you for your advice.
I have found that mine is second generation. The temperature is ok and the router is working properly, I replaced a new ethernet cable. So I think it might below reasons that red LED blinking. So what should I do next step?

Fault/action required Red Blinking The following faults trigger this state:
• Disk SMART failure
• Data volume does not exist
• System volume does not exist
• System thermal shutdown (75 C)

rac80064

A gen2 will also blink red when there is not network connection.

blacklsj5

Hi Rac8006,
I changed the ethernet cable and the light of rear port are green. I think the connect

•

Blinking Red LED on Front

Nicholas_Lane1

I came home from work today and found out that the house lost power. I noticed that the My Cloud device had a blinking red LED on the front. I powered it down, waited a few minutes and plugged it in. It started with the standard blinking blue LED and changed to the blinking red LED. I have tried to access it via the 192.168.0.16 address and the folder on my computer and I cannot reach it. I looked through the manual and other forums and nothing mentions a blinking red LED only solid one. Does anyone have any idea on how to fix the issue?

cpt_paranoia2

My guess is that the new manual is wrong, and the ‘Attention’ state should be blinking red, not solid; it used to be blinking yellow.

So it may be your router; check the Ethernet LEDs, too.

Nicholas_Lane3

So I did a reboot on my router and I looked physically looked at the lights on my router. The port that it is plugged into is showing green link lights. I even switched it to each of the other 3 ports and it they all show green link lights but the problem still persist. Additionally, I have looked at the port status on the router interface at the router detects the connection The device is currently plugged into LAN4. Any additional assistance would be great!

Thanks